Refund policy

Return & Refund Policy

At Reliefsock, we offer a 14-day return policy. This means you have 14 days from the date you receive your order to request a return.

Step 1 – Contact us

To initiate a return, please contact us at : reliefsock@gmail.com within 14 days of receiving your order.

Step 2 – Provide your order details

Please include:

Your full name

Your order number or proof of purchase (such as an order confirmation or receipt)

The product(s) you wish to return

The size, colour, and quantity of the item(s)

Step 3 – Receive return instructions

Once we have received your request, we will provide you with instructions on how and where to send your return.

Step 4 – Ship your return

Customers are responsible for all return shipping costs unless the item received is defective or incorrect.

Approved returns should be sent to the following address:

Reliefsock

Källebacken 3

430 82 Donsö

Sweden

Step 5 – Inspection and refund

Once we receive and inspect your returned item(s), we will notify you of the outcome of your refund request.

If your return is approved, your refund will be issued to your original payment method within 10 business days.

Please note that original shipping costs are non-refundable.

Return Conditions

To be eligible for a return:

The item must be returned within 14 days of delivery.

The item must be unused, unworn, unwashed, and in its original condition.

All original tags, labels, and packaging must be included.

Proof of purchase must be provided.

For hygiene reasons, socks that have been worn, washed, damaged, or otherwise used cannot be returned.

If your order arrives damaged, defective, or if you receive the wrong item, please contact us immediately at mailto:reliefsock@gmail.com so that we can resolve the issue.

Company Information:

Flantz Group AB

Brand: Reliefsock

Address: Källebacken 3, 430 82 Donsö, Sweden

Email: reliefsock@gmail.com